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Guides and answers to get the most out of Hayaa Whats.

Getting started
4 articles
  • Create your account
  • Connect your WhatsApp Business number
  • Import your first contacts
  • Send your first campaign
Contacts & segments
4 articles
  • Adding and editing contacts
  • Custom fields
  • Organizing with tags
  • Dynamic segments
Campaigns
4 articles
  • One-time, scheduled, recurring & annual
  • Choosing your audience
  • Opt-in & deliverability
  • Reading campaign metrics
Templates
3 articles
  • Creating a template
  • Getting Meta approval
  • Variables & personalization
Automation
4 articles
  • Automation flow basics
  • Triggers & events
  • Actions: send, wait, branch
  • Enrollment policy
Inbox & team
3 articles
  • Using the shared inbox
  • The 24-hour window
  • Assigning & closing conversations
AI Agent
3 articles
  • Setting up your AI agent
  • Building the knowledge base
  • Escalation & human handoff
Billing & plans
4 articles
  • How the free trial works
  • Plans & limits
  • WhatsApp message fees
  • Managing billing & invoices
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